Starlink Troubleshooting Guide

This is the how to guide for fixing your starlink

Oran C

Oct 22, 2023 • 3 min read

This is the how to guide for fixing your starlink

Guide last updated 20231125

How to "Stow" and "Unstow"

TL;DR

Open starlink app, if you cant find it download it (apple, android)

Click on settings

Click on "starlink"

Stow the starlink by sliding all the way to the right

Note: this will shut off internet untill the starlink is 'unstowed'

How to unstow

Open starlink app

Click on settings

Click on "starlink"

Swip left to unstow

Fin

Author

by oran collins
github.com/wisehackermonkey

End of Post

TODO guide unfinished

General Troubleshooting

Is their a white light at the bottom of the device

Means: your starlink has power
Fix check to see if power is on. and the plug is working
take out the power plug and make sure its reconnected

swip

Error: "Starlink unplugged or rebooting"

"STARLINK" or "STINKY" pops up as wifi name instead of normal
Means: this means a outage reset your starlink to factory settings
Are you connected to Your starlink's wifi?✅?
obstructions

Give us a Call

WIP Questions

Good Support questions:

what kind of slowness?
When did it last occur?
How long has it been going on for?
was it momentary drop off? or was it suddenly?
is there a white light on the bottom of the startlink?
was there a power outage recently?
when you open 'general' settings in your phone and go to 'wifi' what wifi names pop up?
- is there a new wifi name called "STARLINK" or "stinky"?
  - this means starlink was reset by a power outage
do you have the starlink app?
- take screenshot of statistics page
Show how to do a stow unstow

how-to-stow--1--1

Helpful links

how to transfer starlink to another person (SELL)

this link:

incase the person didnt do a transfer of service

Starlink has a specific form for exactly this problem: